Customer Service Manager Cover Letter Examples

While there are no hard and fast rules about what must be included in a cover letter, there is one thing that will always put a recruiter off and dampen their enthusiasm for reading a resume, and that’s a cover letter which is obviously a generic one. It is not enough to tweak the name of the addressee and check that you have the job title correct; your cover letter should make specific references to the job description giving clear and concise reasons why you meet the requirements for the role and drawing an employers attention to the aspects of your resume which are most likely to convince them that you can meet their needs.

If the job description doesn’t specifically mention the company’s mission statement or their long-term goals, then it pays to spend a little time on their website to see if you can learn about the bigger picture. If you can use your cover letter to align yourself with a business’s ethos, then they will be more disposed to consider your application. In the customer service manager cover letter sample, the mention of the company’s online presence indicates that the candidate has gone beyond the business’s own website and learned about the things that are important to their customers as well, which is vital in a role such as this.

If you can show a recruiter that you understand what their business needs, it will be much easier for them to imagine you fitting into the company culture and making a positive impact.

Your cover letter should be positive about the possibility of taking on the role you are applying for, but there is a point at which enthusiasm can tip from passionate into desperate. You may be unhappy in your current post, unemployed and worried about bills or trying to re-enter the workforce against all the odds, but a recruiter does not need to know that. Moreover, sharing any of this information in your cover letter could come across as unprofessional and give the impression that your qualifications and experience are not sufficient to land you the role.

Your needs should not be the primary focus of your cover letter. Instead, you should be following the example of the customer service manager cover letter sample and demonstrating that you have what it takes to meet the employer’s needs. If you are listing your accomplishments with no reference to why they are relevant to the job description, then you are making a recruiter’s job of ascertaining your suitability for the post harder rather than easier.

The top priority for your cover letter should be honesty and openness but stop short of drawing attention to any gaps in your resume or highlighting and areas where your skills Don’t quite match the requirements of the job description. Point out what makes you right for the job, make sure you check your facts and proofread it as many times as you can before sending it off.