Hiring managers spend an average of six seconds reviewing a resume before deciding whether the applicant is a contender for an available position. For this reason, it is important that jobseekers quickly communicate their most relevant qualifications. This is particularly the case for a job like branch manager, which can require extensive banking and management experience. You should strive to make your exceptional customer service and leadership skills immediately apparent to hiring managers as soon as they glance at your resume.
Look over our branch manager resume sample to see how to effectively present your background in order to make a great impression. We also include several questions and answers about best writing practices which discuss the aspects of this sample resume you might want to emulate. These customized materials draw attention to a number of career-specific considerations and can help a jobseeker prepare an exceptional resume for a branch manager position.
Branch Manager Resume Sample
Molly Anderson
Stockton, CA 11111 • E. molly.anderson@anymail.com • 555-832-5849
Stockton, CA 11111 • E. molly.anderson@anymail.com • 555-832-5849
Summary
Ambitious assistant branch manager with eight years of banking experience. Excel in retaining customers and driving up sales. Trained in finance with current supervisor certification from the American Bankers Association.
Skills
- Cash handling and management
- Customer service
- Financial service sales
- Credit and loan enrollment and processing
- Accounting and financial analysis software
- Internal auditing
- Up to date on consumer and small business banking regulations
- Management and leadership abilities
- Training and supporting branch staff
- Organization skills
Work Experience
Assistant Branch Manager, Feb. 2014 – Present
Western Bank, Stockton, CA
Western Bank, Stockton, CA
- Oversee increase in branch deposit and loan balances and in the number of checking accounts and credit lines opened at location
- Offer preliminary acceptance or rejection of consumer loans and unsecured lines of credit
- Train personal bankers and tellers on selling banking products and financial services with an increase in enrollment rates by 30%
- Achieved the most new accounts opened at a regional bank branch in 2014 and 2015
- Manage branch staff consisting of eight tellers, three account specialists, and two personal bankers
Head Teller, Oct. 2012 – Feb. 2014
Bank of Stockton, Stockton, CA
Bank of Stockton, Stockton, CA
- Promoted bank services and increased individual enrollment rate in investment and savings programs by 23%
- Trained bank tellers at two branches about ways to achieve sales goals for products and services offered by the main bank
- Signed off on cash drawer and vault balances and oversaw monthly and annual internal audits
- Provided customer service and conflict resolution to support teller staff
- Trained 10 tellers in using new bank systems and databases and forwarded technical support issues to information technology department
Bank Teller, Jun. 2009 – Oct. 2012
Bank of Stockton, Stockton, CA
Bank of Stockton, Stockton, CA
- Processed and verified customer deposits, withdrawals, credit card, and loan transactions
- Assisted more than 100 customers with daily transactions and established rapport with regulars
- Manned teller desk in addition to drive-up banking option
- Increased referral rates for banking products and services by 18%
- Resolved complaints and inquiries or referred customers to head teller or other bank management
Education
Certified Supervisor – 2013
American Bankers Association, Washington, D.C.
Certified Bank Teller – 2011
American Bankers Association, Washington, D.C.
Bachelor of Science in Finance – 2010
University of the Pacific, Stockton, CA
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Is This a Good Branch Manager Resume? Let’s Check
As suggested above, hiring managers only spend a brief amount of time assessing each resume. Does this candidate efficiently communicate her best qualifications?
This candidate starts her resume by indicating her present position, the extent of her experience, and the areas in which she excels. A hiring manager would be likely to get the sense that this candidate is capable and eager to continue advancing her career.
A candidate should communicate his or her most relevant experience and skills in the summary statement and skills section. Does this candidate stay on topic in these sections of the branch manager resume sample?
Yes. Her summary statement establishes that she is currently an assistant branch manager with eight years of relevant experience. She points out her track record of customer retention and sales and mentions her training. The skills section emphasizes abilities necessary for a successful branch manager.
You should organize the work experience section for clarity with the job you want in mind. Does this section indicate the candidate’s duties and accomplishments in past positions in a way that suggests her ability to succeed as a branch manager?
The candidate organizes this section of the branch manager resume sample effectively. She begins with her most recent position and continues backward in time. Her employment history shows that she has risen to supervisory roles with higher levels of responsibility, and her most recent accomplishments suggest that she will excel in a branch manager role.
The education section should include the highest degrees a candidate holds and may also include any relevant certifications or training. Could a hiring manager get a sufficient sense of the candidate’s educational background from this resume?
Yes. The candidate described in this branch manager resume sample lists two banking certifications and the years she received them as well as her bachelor’s degree. Her most recent certification supports her ability to supervise staff.
Using bullet points can structure a resume so that hiring managers can quickly read or skim it. Is this branch manager resume sample efficiently organized?
Yes, it is. The candidate limits her summary statement to three succinct claims. She structures her skills section as a bulleted list. She also uses bullet points to structure the lists of duties and accomplishments under each entry in her work experience section. The candidate organizes this section in reverse chronological order to prioritize her most recent position. She also structures her education section in this order so that it starts with her most recent certification and continues on to her earliest relevant achievements.
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The Most Important Branch Manager Resume Sample Takeaways
A resume for a branch manager position should clearly indicate the abilities and experience that qualify you for a leadership role with a lot of responsibility. Emphasize these aspects of your background and make sure your formatting choices are working for you rather than against you. Compare your draft to our branch manager resume sample to double check that you are including all of the necessary information. Our resume builder is also an easy way to create a complete resume.
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