Friendly, service-focused host with seven years of experience in upscale casual, Italian, and Asian fusion restaurants. Effective, organized professional skilled at reservations management, service workflow planning, and directing dining room staff. Team player balancing collaboration and leadership to provide a stellar dining experience.
Yes. He establishes his expertise by first mentioning reservations management in his summary statement. That’s a wise move, since the summary is the first thing a hiring manager sees and can be a “quick pitch” of your strongest qualifications. Moreover, he also includes reservations management in the skills section of his resume. Additionally, he drives the point home in his work history by detailing his experience receiving, updating, and monitoring each restaurant’s reservations schedule.
Yes. In the skills section, he includes industry-relevant abilities such as “dinner service planning,” “workflow planning and optimization,” and “efficient in multitasking and time management.” Furthermore, he incorporates “collaborate with kitchen, catering, and dining room managers to meet anticipated service demands” in the description of his most recent job position. When factored in with his other responsibilities of directing table assignments for wait staff, these together illustrate that he can effectively plan for adequate resources to ensure guest satisfaction.
Absolutely! He’s added three instances of metrics and accomplishments that demonstrate his worthiness as a job candidate. In his most recent position, he mentions a 33% reduction in guest seating wait times because of an improvement he proposed to management. It’s also helpful that he included his “Employee of the Year” award for his second job and an achievement of 95% guest satisfaction ratings in his oldest position listed. These numbers will help him stand out from other jobseekers vying for the same opportunities.
In the skills portion, he indicates that he has some key abilities needed for restaurant and hospitality professionals to succeed in customer-facing roles: “conflict resolution” and “strong oral, written, and interpersonal communications skills.” Adding these to his resume is a smart strategy, since these skills are a major cornerstone of providing a pleasant, personalized dining experience. In addition, the unique metrics and accomplishments he’s attained are proof that backs up the claims he makes in his summary statement and skills section.
Definitely! Since he is currently pursuing an undergraduate degree in hospitality management, there’s no need for him to mention his high school diploma. Also, the inclusion of his cumulative GPA is appropriate, considering that he’s still in school. As an added bonus, he’s listed his membership in a student organization related to his field.