Friendly and professional server with over 10 years of experience in the restaurant industry and customer service. Adept at multitasking service duties and resolving customer complaints to ensure optimum dining experiences. Proficient in menu memorization and restaurant computers and software with an in-depth knowledge of food and alcohol.
Yes! Look at the summary statement. The jobseeker identifies his hard skills in “customer service,” “resolving customer complaints,” and “menu memorization.” He also labels himself as “friendly and professional” and mentions skills in multitasking. These are vital personality traits and soft skills to a position as a server. He goes on to list even more relevant and essential proficiencies in his skills section, including “POS systems” and “cash handling.”
As you can see, the applicant asserts in his work experience section that he resolved complaints “efficiently,” fulfilled orders “in a timely manner,” and went beyond his own duties by helping coworkers “during peak hours,” all of which show that he provides fast service in busy environments. He also uses metrics, stating the number of customers he served at a time, to paint a clearer picture in hiring managers’ minds.
It does. Most server positions do not require candidates to have post-secondary education, but the jobseeker in this sample lists an associate degree in a relevant field, customer service, to help separate himself from the competition. Additionally, he includes impressive accomplishments that other candidates might not have, such as increasing restaurant profits by 12% and receiving Employee of the Year Awards.
Absolutely! The jobseeker clearly states his skills in “health and safety regulations and liquor laws” in his skills section so employers know he will not compromise the integrity of their businesses. The work experience section goes on to illustrate duties such as cleaning “in accordance with health codes” and training new employees in “health and safety procedures and policies.”
Yes! The writer kept the summary statement to three succinct sentences, and the skills section uses bullet points and short phrases so a hiring manager can skim it within a few seconds. The work experience section uses descriptive language and bold action words at the beginning of each bullet point to capture and keep readers’ attention, and the education section is short and to the point.